Here it is: A long standing world class company, an innovative market niche leader, an Edmonton based position with literally a world of opportunity. This 6 figure position has all the benefits and perq’s one would expect from a fast-paced, performance-driven culture.
Summary Our client’s mission, vision and values guide all of their decisions and actions, from the solutions they recommend and to the implementation of services to their customers to make them stronger.
Responsibilities * Direct point of contact for all implementation-related issues, and resource requirements. * Manage all resources that are on site, which will include writing peer reviews. * Serve as the primary agent in helping customers achieve their tactical goals including a successful implementation and a positive business relationship.
* Identify risks on the project and escalate to management as needed. * Understanding the our client’s technology and strategic directions. * Possess knowledge of the market to which they are assigned, including: industry, trends, the applicability of our client’s products within the target market, and key competitors. * Understanding the effect and implication the software implementation may have upon the customers business environment. * Understands the effect databases, hardware configurations, networks, and new technology have on our client’s applications with the ability to apply this knowledge to clients needs. * Possess a high degree of project planning and systems integration expertise. * Achieve a comprehensive knowledge of, and the ability to communicate, Implementation Methodology to clients, prospects, and third parties. * Work with the Account Executives and other service team members to estimate services needed for prospective clients and set process expectations. * Fully responsible for development and maintenance of the clients project plan and for effective communication of that plan as appropriate. * Understanding resource requirements for the entire project, matching those requirements to the customers’ competencies and moving to fill those requirements with our client’s or sub-contracted third party resources. * Maintaining the proper level of documentation necessary in each engagement to enable the Customer and Company to periodically assess project status and monitor and collect Accounts Receivables. * Coordinating communication within the consulting team to include identification of client expectations, critical business issues, and any pertinent information discovered during the turnover process with the sales team. * Facilitating accurate and up-to-date consultant schedule information for all client projects by ensuring the application is up-to-date for resource assignment, client opportunities, and resource skill-sets. * Manage to engagement profitability targets established during the sales cycle. * Manages engagement economics and proactively identifies variances from plan targets. * 2 years supervisory experience * Business consulting experience
Qualifications * 3 years software application project management experience * 6 years ERP project experience * Project management experience with certification as a PMP from PMI achieved within 18 months of hiring into the role. * Prior experience working with, and or coordinating the efforts of multiple parties (e.g. third parties or clients) on large scale software implementation projects * Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment * Expert use of MS-Project
Our client delivers and supports software and implementation services to 4,000 customer sites across 40 countries, worldwide and champions these values:
* Passion and Commitment
* A conviction that Simpler is Better
* Personal responsibilities for results
* Team Work Integrity and honesty in all of their relationships Their:
Mission is to
make their Customers Stronger.
Vision is to be
the leader in each of the target markets
Their values bind them
together globally and define the Corporate Way
